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Case Studies
Investment Resources, Inc.
The owners of Investment Resources, Inc. could never have predicted that their entire 15-user networking system would crash, let alone be down for a week at a time. But that’s what happened at this Grants Pass-based financial services firm – even after the owners had taken precautions and put their trust in a local outsourcing IT firm. It turns out, the IT people made a lot of promises, but couldn’t deliver
Bennion Orthodontics
When Dr. Bennion opened his orthodontic practice in 1996, he set out to establish a super-efficient, family-friendly atmosphere. With a beautiful smile-making mission, the doctor committed to using state-of-the-art orthodontic technology, and in hiring the best technicians and office staff the industry offered. Everything went as planned, but as his practice grew and he added or upgraded specialty equipment, the networking system maxed out
Extreme Juice
In early 2008 Extreme Juice only existed on a blueprint and in the mind of franchise owner Ryan Girodat. With design ideas on paper and ready to serve healthy refreshments, Ryan set out to create a place that would draw people in and keep them coming back. Ryan’s vision included a vacation scene with an advanced media center featuring two flat screen TVs
Cook Security Group, Inc.
It wasn’t that the people at Cook Security Group didn’t have technical expertise. After all, the company hires top talent and handles major security needs of banks and commercial businesses throughout the Pacific Northwest. The problem was that Cook was using their own technicians to placate the firm’s poorly contrived networking system when everyone knew that their time was better spent in the field
Brotherton Pipeline, Inc.
In the second half of the 1990s, Brotherton Pipeline owners were enjoying a reputation as industry pioneers. At the time, they used a peer-to-peer network and purchased Bidtek Construction Software, a product they thought was suited to the company’s propensity for innovation. However, Bidtek operated on a Unix-based platform and was designed for a limited number of users
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